NEW CUSTOMER SERVICE TICKET SYSTEM

There is now a ticket system located in the Youngevity Back Office to submit your customer service questions. This is a in addition to calling or emailing.

BACK OFFICE 2.0

  • Step 1: Log into your Back Office
  • Step 2: Under your Profile picture, select “My Profile”
  • Step 3: Click on “New Support Ticket”
  • Step 4: Fill in the Subject, Select your Order #, and write a description of your support request.
  • Step 5: Hit “Create Support Ticket”

BACK OFFICE (LEGACY)

Step 1: Log into your Back Office. On the top left, click on “Business Center (Legacy)”.
Step 2: Under “Profile”, click on “New Support Ticket”

Step 3: Fill in the Subject, Select your Order #, and write a description of your support request.
Step 4: Hit “Create Support Ticket”